Privacy Statement

We may use "cookies", where a small data file is sent to your browser to store and track information about you when you enter our websites. The cookie is used to track information such as the number of users and their frequency of use, profiles of users and their preferred sites. While this cookie can tell us when you enter our sites and which pages you visit, it cannot read data off your hard disk.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

If you provide us with personally identifiable data, we may share necessary data with other Government agencies, so as to serve you in the most efficient and effective way. We will NOT share your Personal Data with non-Government entities, except where such entities have been authorised to carry out specific Government services or who need-to-know the information for purposes of enabling effective discharge of HSA's functions.

For your convenience, we may also display to you data you had previously supplied us or other Government agencies. This will speed up the transaction and save you the trouble of repeating previous submissions. Should the data be out-of-date, please supply us the latest data.

To safeguard your Personal Data, all electronic storage and transmission of Personal Data is secured with appropriate security technologies.

If you wish to withdraw your consent to the use of the data you have provided to us, please notify us early. Subject to legal restrictions and operational constraints, we will take steps to cease use of the data upon receipt of your notification of withdrawal of consent. Please note service provision may be disrupted or may need to be discontinued.

This site may contain links to non-Government sites whose data protection and privacy practices may differ from ours. We are not responsible for the content and privacy practices of these other websites and encourage you to consult the privacy notices of those sites.

Data Retention Policy

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable laws.

Data Deletion Policy

To request deletion of your personal data, email hsa_info@hsa.gov.sg with your name and contact details. Subject to legal restrictions, we will process your request.

Data Protection Policy

  1. The Health Sciences Authority (“The Authority”) receives or collects personal data for the purpose of planning and administering public health policies.
  2. The personal data received or collected by the Authority may serve one or many of these purposes where applicable.
    • To regulate the manufacture, import, export, sale, supply, advertisement and use of health products, tobacco products, radioactive materials and irradiating apparatuses in accordance with the applicable written laws.
    • To conduct technological assessments of health products for the purpose of determining their quality, safety, efficacy and suitability for consumption and use in Singapore and to advise the Government thereon.
    • To collect and co-ordinate the collection of blood from donors and to test, process and distribute such blood and the products thereof for the purpose of building and maintaining a safe and adequate national blood supply.
    • To provide professional, investigative and analytical services in health sciences to the Government and to any other person or body (whether in Singapore or elsewhere).
    • To conduct or engage any other person to conduct research in health sciences, and generally to promote the development of health sciences.
    • To act internationally as the national authority or representative of Singapore in respect of matters relating to health sciences.
    • To carry out such other functions as are imposed upon the Authority by or under the Health Sciences Authority Act or any other written law.
  3. The Authority undertakes to observe the following practices in handling your personal data:
    • Specify the purpose(s) for use of your personal data;
    • Protect your personal data from unauthorised access;
    • Retain your personal data for only as long as needed to meet its purposes;
  4. We may share necessary data with other Government agencies (or non-Government entities which have been authorised to carry out specific Government services) to process any applications you have made or to render you a service, so as to serve you in a most efficient and effective way, unless such sharing is prohibited by legislation. However, we will ensure that these agencies satisfy the requirements of the Data Protection Policy;
  5. For your convenience, we may also display to you data you had previously supplied to us or other Government agencies. This will speed up the transaction and save you the trouble of repeating previous submissions.
  6. If you have any questions or concerns about this Data Protection Policy, please contact:
    Quality Service Manager
    Health Sciences Authority
    11 Outram Road
    Singapore 169078
    Email: hsa_info@hsa.gov.sg